When i go into my email (gmail) after a minute or as soon as i open an email my screen goes gray and a black box appears, in the background is a grey power symbol. the message reads ” you need to restart your computer. hold down the power button until it turns off, then press the power button again”. the message appears in 5 languages (Eng, French, Spanish, German and Chinese. I had no choice but to do this and iv’e done it 6 times already. I tried logging into another gmail account and the same thing happens. When i turn back on the laptop this is the error message:
Interval Since Last Panic Report: 1195834 sec
Panics Since Last Report: 6
Anonymous UUID: 9DFB0ACF-1C3D-4130-94EB-D7BC018AAC53
Mon Aug 30 21:51:33 2010
panic(cpu 1 caller 0x2a8ab2): Kernel trap at 0×00000000, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0×00000000, CR3: 0×00100000, CR4: 0×00000660
EAX: 0x0b77c800, EBX: 0×05791000, ECX: 0×09000000, EDX: 0x05a7fa00
CR2: 0×00000000, EBP: 0x2bc73b08, ESI: 0×05791000, EDI: 0x05a7f800
EFL: 0×00010206, EIP: 0×00000000, CS: 0×00000008, DS: 0x05a70010
Error code: 0×00000010
PLEASE HELP
Help, My Macbook Seems To Have A Virus?
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That is a so-called Kernel-Panic. The Mac equivalent of the blue screen of death.
It is not necessary a virus. I recommend to boot your Macbook from the install CD/DVD and run the Disk Utility program (put CD/DVD in, hold down ALT directly after you turned it on and select the CD. Think you can also press D or C, not sure)
MOst likely not a virus (unless you’re running windows); It’s probably a bug in the system. Contact Apple Tech Support, or try using a different web browser like Google Chrome or Firefox.
Viruses are a giant problem. You need to wipe your hard drive to help the virus get off. Use a malware protection to find what the virus has infected, and where those files are. Then find the source of the virus on your computer, and delete it
What makes you think it’s a virus? There nothing in your question to point to malware. Why is it users think if anything goes wrong it’s a virus? You should go to apple support forums and get some free help there.
There are no MacOS X viruses, you can’t have one. You have your system software messed up. First run the disk utility program in your utilities folder. Have it repair your permissions and verify your hard disk. If it finds a problem, follow the on screen directions to fix it. Also run your software update program, you may have an old version of Java running. If that doesn’t work, phone Apple.